Cookie Policy
1. Introduction
This Cookie Policy explains how Grasp Visual (“we,” “us,” or “our”) uses cookies and similar tracking technologies when you use our Email to Print service and related web services (collectively, the “Service”).
2. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the Service to function and cannot be switched off.
Purpose:
- Maintain user sessions
- Authenticate users
- Remember user preferences
- Ensure security
Examples:
- Session cookies for admin dashboard authentication
- CSRF protection tokens
- User preference cookies
Duration: Session-based or up to 24 hours
3.2 Functional Cookies
These cookies enable enhanced functionality and personalization.
Purpose:
- Remember your login status
- Remember your preferences and settings
- Provide enhanced features
Duration: Up to 30 days
3.3 Analytics Cookies (If Used)
These cookies help us understand how visitors interact with our Service.
Purpose:
- Analyze usage patterns
- Improve Service performance
- Understand user behavior
Duration: Up to 2 years
Note: We currently do not use third-party analytics cookies. If we add analytics in the future, we will update this policy and provide opt-out options.
4. Cookies Used in Our Service
4.1 Admin Dashboard Cookies
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
connect.sid | Session management for admin dashboard | 24 hours | Essential |
csrf-token | CSRF protection | Session | Essential |
user-preferences | Store user interface preferences | 30 days | Functional |
4.2 Desktop Application
The desktop application does not use traditional web cookies. Instead, it uses:
- OS Keychain: For secure storage of Gmail OAuth tokens
- Local Storage: For application settings and preferences
- Session Storage: For temporary application state
5. Third-Party Cookies
We currently do not use third-party cookies. If we add third-party services in the future (such as analytics or advertising), we will:
- Update this Cookie Policy
- Provide clear information about third-party cookies
- Offer opt-out mechanisms where available
6. How to Manage Cookies
6.1 Browser Settings
You can control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored
- Delete cookies
- Block cookies from specific sites
- Block all cookies
Note: Blocking essential cookies may prevent the Service from functioning properly.
6.2 Browser-Specific Instructions
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy
- Microsoft Edge: Settings → Cookies and site permissions
6.3 Opt-Out Tools
You can use browser extensions or tools to manage cookies:
- Privacy Badger
- Ghostery
- uBlock Origin
7. Local Storage and Similar Technologies
In addition to cookies, we may use:
- Local Storage: For storing application preferences
- Session Storage: For temporary session data
- IndexedDB: For client-side data storage (if needed)
You can clear these through your browser settings.
8. Do Not Track Signals
Some browsers send “Do Not Track” (DNT) signals. We currently do not respond to DNT signals, but we respect your cookie preferences set through your browser.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. We will notify you of any changes by:
- Posting the new Cookie Policy on this page
- Updating the “Last Updated” date
- Sending you an email notification (for material changes)
10. Contact Us
If you have questions about our use of cookies, please contact us:
Grasp Visual
Email: info@graspvisual.com
Website: www.graspvisual.com
Address: 15201 Mason Rd 1000 - PMD 367, Cypress, TX 77433