Security Documentation | Compliance

1. Security Commitment

Grasp Visual is committed to protecting the security and privacy of your data. This document outlines our security practices, measures, and procedures for the Email to Print service.

2. Security Architecture

2.1 Data Flow Security

Email Processing: All email processing occurs locally on your device
Server Communication: All server communications use HTTPS/TLS encryption
Authentication: Multi-factor authentication support for admin accounts
Token Storage: OAuth tokens stored securely using OS keychain

2.2 Network Security

HTTPS/TLS: All web traffic encrypted with TLS 1.2 or higher
Certificate Management: Valid SSL certificates from trusted Certificate Authorities
Secure Headers: Security headers (HSTS, CSP, X-Frame-Options) implemented
Rate Limiting: Protection against brute force and DDoS attacks

3. Authentication and Authorization

3.1 User Authentication

Gmail OAuth 2.0: Secure OAuth flow for Gmail account access
Server-Based OAuth: OAuth secrets stored on server, not in client application
Session Management: Secure session tokens with expiration
Password Security: Strong password requirements (if applicable)

3.2 Admin Access

Role-Based Access Controls: Admin access restricted to authorized personnel
API Key Authentication: Secure API keys for programmatic access
Session Timeout: Automatic session expiration after inactivity
Audit Logging: Logging of admin actions and access

4. Data Protection

4.1 Data Encryption

In Transit: All data encrypted using TLS 1.2+ during transmission
At Rest: Sensitive data encrypted in database
Local Storage: Application data encrypted using OS keychain
Backup Encryption: Backups encrypted before storage

4.2 Data Minimization

Email Content: Email content and attachments not stored on servers
Minimal Collection: Only collect data necessary for service operation
Data Retention: Automatic deletion of data per retention policy
User Control: Users can delete their data at any time

4.3 Access Controls

Principle of Least Privilege: Users granted minimum necessary access
Role-Based Access: Different access levels for users and admins
Access Logging: All data access logged and monitored
Regular Reviews: Periodic review of access permissions

5. Infrastructure Security

5.1 Server Security

Operating System: Regular security updates and patches
Firewall: Network firewall rules restricting unnecessary ports
Intrusion Detection: Monitoring for suspicious activity
Vulnerability Scanning: Regular security scans and assessments

5.2 Database Security

Access Control: Database access restricted to application servers
Encryption: Database encryption at rest
Backup Security: Encrypted backups stored securely
Connection Security: Database connections use encrypted channels

5.3 Application Security

Input Validation: All user inputs validated and sanitized
SQL Injection Prevention: Parameterized queries and prepared statements
XSS Protection: Content Security Policy and input sanitization
CSRF Protection: CSRF tokens for state-changing operations

6. Security Monitoring and Incident Response

6.1 Monitoring

Log Aggregation: Centralized logging of security events
Anomaly Detection: Automated detection of unusual patterns
Alert System: Real-time alerts for security events
Regular Audits: Periodic security audits and reviews

6.2 Incident Response Plan

Detection: Identify and confirm security incident
Containment: Isolate affected systems to prevent spread
Investigation: Analyze incident to determine scope and impact
Remediation: Remove threat and restore systems
Notification: Notify affected users if required by law
Post-Incident: Review and improve security measures

6.3 Breach Notification

Legal Requirements: Compliance with GDPR, CCPA, and other regulations
Timeline: Notification within 72 hours (GDPR) or as required by law
Content: Clear description of incident, data affected, and remediation steps
Channels: Email, website notice, or other appropriate channels

7. Third-Party Security

7.1 Vendor Assessment

Security Reviews: Assessment of third-party vendors before integration
Data Processing Agreements: DPAs with vendors processing personal data
Regular Reviews: Periodic reassessment of vendor security
Incident Reporting: Requirements for vendors to report security incidents

7.2 Third-Party Services

Google Gmail API: OAuth 2.0 authentication, read-only access
Cloud Hosting: Secure cloud infrastructure with encryption
Payment Processors: PCI DSS compliant payment processing (if applicable)

8. Compliance and Standards

8.1 Compliance Frameworks

GDPR: General Data Protection Regulation compliance
CCPA: California Consumer Privacy Act compliance
OWASP Top 10: Protection against common web vulnerabilities
WCAG 2.1 AA: Accessibility standards compliance

8.2 Security Standards

TLS 1.2+: Minimum encryption standard for data in transit
Strong Cryptography: Industry-standard encryption algorithms
Secure Coding: OWASP secure coding practices
Regular Updates: Timely application of security patches

9. Security Best Practices for Users

9.1 Account Security

Use strong, unique passwords
Enable two-factor authentication when available
Keep your software and operating system updated
Do not share your account credentials

9.2 Gmail Account Security

Use Google's security features (2FA, security alerts)
Regularly review connected apps and revoke unused access
Monitor your Gmail account for suspicious activity
Keep your Gmail password secure

9.3 Device Security

Keep your device's operating system updated
Use antivirus and anti-malware software
Lock your device when not in use
Be cautious when connecting to public Wi-Fi

10. Security Updates and Patches

10.1 Update Policy

Critical Updates: Applied within 24-48 hours
High Priority: Applied within 1 week
Regular Updates: Applied monthly or as needed
Notification: Users notified of significant security updates

10.2 Vulnerability Disclosure

Responsible Disclosure: Security researchers can report vulnerabilities
Bug Bounty: Recognition for valid security reports (if applicable)
Response Time: Acknowledgment within 48 hours, resolution timeline provided

11. Security Training and Awareness

11.1 Staff Training

Regular security awareness training
Secure coding practices
Incident response procedures
Privacy and data protection training

11.2 User Education

Security best practices documentation
Regular security tips and updates
Clear privacy and security policies

12. Contact and Reporting

12.1 Security Concerns

If you discover a security vulnerability or have security concerns, please contact us:

Security Team
Email: security@graspvisual.com

Grasp Visual
Email: info@graspvisual.com
Website: www.graspvisual.com
Address: 15201 Mason Rd 1000 - PMD 367, Cypress, TX 77433

12.2 Incident Reporting

For security incidents affecting your account:

Contact us immediately
Provide details of the incident
We will investigate and respond within 48 hours